Three Steps to a Data-Connected SOC
Procure
Add SOC Support to your engagement budget, grant program, or member benefit package. We invoice your organization directly, so there is no separate procurement for the department.
Deliver
You receive a 100+ page editable Word document pre-populated with the department's NERIS data. Finish it, brand it, and deliver it as part of your work.
Live Dashboard
The department keeps access to the live Response dashboard for 12 months. The SOC stays current without manual updates.
Data Ready to Cite in Your Deliverables
The SOC Support data package gives your organization the analytical foundation for a Standards of Cover document. Every metric is sourced from NERIS incident data and updated nightly.
- CFAI performance matrix: response performance broken out by risk category and call type
- Unit Hour Utilization (UHU) across all apparatus, ready for workload analysis
- Effective Response Force (ERF) targets configured to the department's deployment model
- Concurrent call analysis by station, showing demand overlap patterns
- Station-level and unit-level performance breakdowns
- Community risk profile: 18 hazard types, demographics, social vulnerability, and critical infrastructure
- Tract-level maps showing response time against community risk
A Better Outcome for the Department
Traditional SOC documents are static snapshots that go stale within months. SOC Support pairs an editable deliverable with a live dashboard, so the department's Standards of Cover stays connected to current data long after the project ends.
Whether you are a consulting firm, a nonprofit serving the fire service, a technology vendor, or a research organization: SOC Support lets you deliver something departments can maintain and reference year after year.
For partners: You start with a 100+ page data package instead of a blank page. The CFAI matrix, UHU tables, ERF analysis, and concurrent call data are already populated. Focus your time on interpretation, recommendations, and local context instead of data assembly.
Interested in Partnering?
Tell us about your organization and the departments you work with. We will walk you through the data package and discuss pricing.
Get in TouchOr email us directly. We typically respond within one business day.