Three Steps to a Data-Connected SOC
Procure
Add CRA/SOC to your engagement budget, grant program, or member benefit package. We invoice your organization directly, so there's no separate procurement for the department.
Deliver
You receive a 100+ page editable Word document pre-populated with the department's NERIS data. Finish and brand it, then deliver it as part of your work.
Live Dashboard
The department keeps access to the live Response dashboard for 12 months. The SOC stays current without manual updates.
Data Ready to Cite in Your Deliverables
The package holds the data behind a Standards of Cover document. Every metric comes from NERIS incident data and is updated nightly.
- CFAI performance data charts: response performance by risk category and risk classification, in the format the accreditation model specifies, plus the same risk broken out by planning zone
- Unit Hour Utilization (UHU) across all apparatus, ready for workload analysis
- Effective Response Force (ERF) targets configured to the department's deployment model
- Concurrent call analysis by station, showing demand overlap patterns
- Station-level and unit-level performance breakdowns
- Community risk profile: 18 hazard types, demographics, social vulnerability, and critical infrastructure
- Tract-level maps showing response time against community risk
A Better Outcome for the Department
A traditional SOC document goes stale within months. CRA/SOC pairs an editable document with a live dashboard, so the department's Standards of Cover stays tied to current data after the project ends.
Consulting firms, nonprofits serving the fire service, technology vendors, and research organizations use the package the same way: to deliver a document departments can keep current year after year.
For partners: You start with a 100+ page document instead of a blank page. The CFAI matrix, UHU tables, ERF analysis, and concurrent call data are already populated. Focus your time on interpretation, recommendations, and local context instead of data assembly.
Interested in Partnering?
Tell us about your organization and the departments you work with. We'll walk you through CRA/SOC and discuss pricing.
Get in TouchOr email us directly. We respond to every inquiry personally.