A 10,000-call department run by two chief officers
Calumet City runs a high-volume department south of Chicago with a lean command staff. Council reporting, community risk reduction, capital planning, and federal grants all land on two chief officers. Risk & Response gives them one source for that work.
“Arborlook Insights is a force multiplier for collecting data, organizing grant writing, and many other targeted administrative objectives. Our department handles 10k+ calls for service, which is administratively managed by two Chief Officers. Every chance to simplify our workflow makes a significant difference. The ability to streamline city council reporting, target critical CRR needs, and assess overall organizational function enables effective execution of those tasks. This platform is currently being used to conduct a Public Safety Campus feasibility study, which would previously have had to be contracted at considerable expense. This feasibility study and other platform data will be part of a strong application for BRIC, AFG, and FP&S grants in the next round of openings in 2027.”
The work Calumet City runs on the platform
Each of these used to mean a separate spreadsheet, a records request, or a contract. Calumet City runs them from the dashboard and its scheduled reports.
City council reporting
Response performance against NFPA goals, call volume trends, and station workload, delivered as a monthly board packet and a weekly digest instead of hand-built slides. See a sample digest.
Targeting critical CRR needs
Priority tracts rank every neighborhood by risk, demand, and response time, so prevention effort goes where fire and EMS risk overlap with slow response. The CRR Activity Tracker records the follow-through.
Public Safety Campus feasibility study
Station-level demand, response performance by station, and tract-level risk feed a facility study that would otherwise have been contracted out at considerable expense.
BRIC, AFG, and FP&S grant applications
The feasibility study and the platform's risk and response data back the department's applications for the 2027 grant openings. Every paid product supports AFG, SAFER, and FEMA HMA grant documentation. Grant support services.
Every department already has a starting point. Calumet City's free community risk profile, built from public data, is live at its department page, and so is yours. Paid analytics connect the department's NERIS incident data to that profile. Find your department.
See it with your department's data
Response Analytics starts with a 60-day free trial on your own NERIS data. The live demo shows the dashboard with a sample department.
Buying through a city or district? We work with purchase orders and provide a formal quote, W-9, and sole-source letter on request.